Privacy Policy

This Privacy Policy explains how ELSEVIER GROUP collects, uses, and protects the personal information of its customers and website visitors.

1. Introduction

ELSEVIER GROUP values your privacy and is committed to protecting your personal information. This policy describes how we handle data when you visit our website, purchase online books, or interact with our services.

2. Information We Collect

We collect the following types of information to provide better service and improve your experience:

Personal Information: Name, email address, phone number, and billing/shipping address.
Payment Information: Card or UPI details are processed securely through trusted payment gateways. We do not store sensitive payment data.
Usage Data: IP address, browser type, operating system, and pages visited.
Account Data: Login credentials, saved preferences, and order history (for registered users).

3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Processing and delivering your book orders (digital or physical).
Sending email confirmations, invoices, and support updates.
Providing access to your purchased eBooks or online library.
Improving our website experience and product offerings.
Complying with legal obligations and preventing fraudulent activity.

4. Data Sharing and Disclosure

We do not sell or rent your personal information to any third party. However, we may share limited data with:

Payment processors (for secure transactions).
Shipping partners (for physical book deliveries).
IT and analytics providers (to improve website performance).
Legal authorities (if required by law or court order).

5. Data Security

We use industry-standard encryption and security protocols to protect your information. Access to personal data is restricted to authorized personnel only.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track analytics, and personalize content. You may disable cookies in your browser settings, but some features of the site may not function properly.

7. Your Rights

You have the right to:

Access and review the personal data we hold about you.
Request correction or deletion of inaccurate information.
Withdraw consent to marketing communications at any time.
Request data portability (where applicable).

8. Retention of Data

We retain personal information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

9. Children’s Privacy

Our website and products are intended for individuals above 13 years of age. We do not knowingly collect data from children. If we discover such data has been collected, it will be deleted immediately.